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Quick answers
Frequently asked questions
How do I scan a business card?
On Home, choose “Scan a business card.” Keep the card flat, well lit, and inside the frame. Review the extracted details before saving. You can also choose “Import image” to use an existing photo.
Why did my scan fail or miss some details?
Check your internet connection and try a clear image with the entire card visible. Avoid glare, shadows, and blurred text. Scanning can make mistakes, so always review and edit the results before saving.
How do I save a contact to my phone?
Open a saved contact and choose “Save to phone.” Allow access to Contacts when prompted. Saving in Cardix and saving to your phone are separate actions.
Can I add contacts manually?
Yes. Open Contacts, tap the + button, then choose “Add manually.” Enter the details and save.
How do I change the language or appearance?
Open Settings to choose English or Arabic. Under Appearance, choose Light, Dark, or System to follow your device settings.
I’m having trouble signing in. What should I do?
Check that your email and password are entered correctly and that your device is connected to the internet. If you still cannot sign in, email support with the error message. Never include your password.
How do I delete my account?
Open Settings, select “Edit profile,” and choose “Delete account.” Read the confirmation carefully before continuing. For questions about your data or a deletion request, email support@cardix.site from your registered email address. See our Privacy Policy for more information.